Fall Term: September through December The information technology volunteer intern position at Dolphin Research Center is an excellent way to learn the basics of computer sciences and learn about the day to day operation of computing and networking at a facility such as Dolphin Research Center. An IT intern at DRC will support the IT staff in software, hardware and all other technological tasks and issues. An ideal IT intern would be in pursuit of a degree in computer science, information technology or engineering. Familiarity with windows operating systems is a necessity. Familiar with OS X, Microsoft's office suites, Microsoft Server and other business applications is helpful. Applicants must be able to take direction well, have excellent written and verbal communication skills, and be customer service oriented. Typical duties of an IT Intern would be, but are not limited to: Support the IT staff with software installation Support the IT staff with hardware installation Troubleshooting IT Tickets Change backup drives, and relocate backups Troubleshooting issues with IT hardware Troubleshooting networking issues Becoming an IT intern for DRC offers much valued experience in the field. It is also a fantastic opportunity to get basic understanding in the different fields of IT (network administration, PC technician, account administration etc), and to get hands on experience with some of the latest technologies (Hyper-V, failover clustering, Server Virtualization, etc). Supplemental projects will be assigned upon DRC’s needs and the student’s specific skills and areas of interest. Independent study projects: In addition to daily position responsibilities, all interns are required to pursue individual independent study goals according to his/her specific skills and areas of interest. All interns also provide regular support to all areas of operations through crossover to other departments and by weekly participation in the Resource Pool. By participating in all departments, our interns develop skills that can be used in multiple employment settings.